Refund & Exchange Policy
A fun fact about Monica Benavidez Home is that all orders are made on demand just for you! Your item is not sitting in some dusty warehouse (or Monica's office!). Using this type of business model allows us to offer more products, colors and designs that we know you’ll love.
While we do our best to represent color, scale, and position, the finished product may differ very slightly from the image represented in the preview since these are made on demand.
If you're ordering a set of something (ex: a pair of pillow cases/covers or a set of cloth napkins), we highly recommend placing your order all at once to ensure the dye lots match.
Because of this, all sales are final and items can’t be returned or exchanged unless they’re defective.
If you receive an item that’s damaged or defective please email us within five (5) business days of receiving your order at firstname.lastname@example.org for assistance with replacing your items.